Employee Spotlight: Diane Fogle, Customer Service

DeKALB Molded Plastics is a partner that you can trust, working with you every step of the process, because we are committed to your solutions. All of this is made possible due to the talented individuals that make up DeKALB. Our Employee Spotlight series was developed as a way to introduce you to the impressive people that work here.

What is your name and title? How long have you worked with DeKALB?

Diane Fogle, Customer Service. I have been with DeKALB for 16 years!

Where are you from?

I was born and raised in Ohio.

How would you describe your current role?

It is ever-changing.  There are new challenges presented every day with opportunities to assist customers.

What does your typical day look like?

It is a mixture of fielding customer orders, scheduling, inventory control, production reporting, phone calls, emails, etc.

What drove you to apply for this position at DeKALB?

I was in an outside sales position and DeKALB was one of my clients. I had a working relationship with an Engineer at the time, and DeKALB had an issue with a paint process, and Chris knowing my background reached out for assistance.  Chris knew at the time I was wanting to change jobs because of all the traveling I was doing. DeKALB was looking for a paint supervisor at the time, I applied, and the rest is history.

What has been your favorite part of working at DeKALB?

Rick Walters - his sense of family and giving back to the community.

What is your favorite project that you’ve worked on at DeKALB?

5s—Finding a home for everything, and everything put away

What do you have a knack for?

Organizing and cleaning - fantastic stress relievers!

What’s the one problem you are best at solving for your clients?

Urgent production runs - that is not just me solving the issue, it is the DeKALB Molded Plastics team pulling together to make things happen in a short period of time.

What do your ideal clients say about you?

Professional, Knowledgeable, Friendly Accommodating

What are you most passionate about professionally?

Communication with our customers

Where can we find you when you’re not working?

With family and friends, poolside or on the golf course

What’s your favorite way to spend a weekend or a Sunday afternoon?

Attending live music concerts, golf course, poolside in the summer—I hibernate in the winter.

What would be impossible for you to give up?

My close ties with family and friends

Anything else you’d like to tell people about yourself?

For the people that know me well, they know that Zoe, my 16-year-old Yorkie, is my world

What is your dream job?

This would have to be something with cleaning or retirement

What are some of your hobbies?

Golf, concerts

Do you have any pets?

Yes, a 16-year-old Yorkie.

What’s your favorite movie?

Sweet Home Alabama

What are you most passionate about? 

Family

If you could learn how to do anything, what would it be?

A second language

What is your favorite meal?

Chicken and mashed potatoes

What would be your dream vacation, and why?

Somewhere definitely sunny and warm with a beach and golf course.  Very relaxing

What is your favorite color?

Purple

Want to join the successful team at DeKALB? Visit our Careers page to learn more.